As part of the SAP Implementation Service, we offer:
- Error and query handling on agreed SLA terms
- Implementation of development works
- SAP Maintenance
- Consulting services
- Workshops and training
- Carrying out audits
- Post-implementation warranty service
- Complaint handling
- Building and maintaining long-term relationships with clients
- System optimization
- System monitoring
- Support in the field of system notes and updates
Your Advantages
- One Client service support coordinator
- Continuous care of SAP applications and systems
- Constant readiness for maintenance services
- Dedicated team of certified consultants
- Permanent and special rules of SLA cooperation
- Agreed response times and solutions
- High standards of operation following SAP Best Practices
- Service support based on ITIL contracts
- Implementation of service tasks following procedures
